PRIVACY POLICY

Kutoohala ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, www.kutoohala.com (the "Site"), or engage our services.

​

1. Information We Collect

We collect the following types of information to provide our services and enhance your experience:

• Personal Information: When you fill out a contact form, request a quote, or purchase a service, we may collect personal information such as your name, email address, phone number, company name, and other details you provide.

• Payment Information: Payment for our services is securely processed by third-party providers (e.g., PayPal, Payoneer). Kutoohala does not directly store or handle your payment details. Please review the privacy policies of these payment providers to understand their data practices.

• Project Content and Media Links: When you hire us for creative services, we may collect and store links to your videos or other media files that you provide. This data will only be used for the specific purpose of fulfilling your service request, such as video editing or creative production.

• Brand and Project Data: In the course of delivering creative services (such as website design, branding, and video editing), we may collect and handle proprietary brand data, including logos, design assets, graphics, and other confidential information needed to complete the project.

• Usage Data and IP Address: We collect information about your interaction with our Site, such as pages visited, time spent, clicks, and other analytics data, including IP addresses, to monitor site performance, enhance security, and improve user experience.

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings.

 

2. How We Use Your Information

We use the information we collect in the following ways:

• To Provide and Improve Services: We use personal, project, and brand information to communicate with you, fulfill your service requests, and enhance our services.

• For Analytics and Security: We analyze usage data and IP addresses to monitor and improve the Site’s performance, security, and user experience.

• Marketing and Promotions (with Consent): If you consent, we may use your email to send promotional messages about new services, events, or other updates. You can unsubscribe from these communications at any time.

• Payment Processing: Payment data is processed exclusively through secure third-party providers. Kutoohala does not store or manage your payment information directly.

• To Protect Confidential Information: All brand data and project content provided by you remain confidential and are used only for the agreed-upon purposes. We implement safeguards to ensure the security and privacy of your project data.

 

3. Sharing and Disclosure of Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties except in the following cases:

• Service Providers: We work with trusted third-party providers, including payment processors like PayPal and Payoneer, to process transactions securely. These providers handle your data under their own privacy policies.

• Data Security for Creative Projects: We take special care with sensitive brand and project data, sharing it only within the Kutoohala team and solely as needed to deliver the requested services.

• Legal Compliance: We may disclose your information if required to do so by law, in response to lawful requests by public authorities, or to protect our legal rights.

 

4. Your Privacy Rights

Depending on your location, you may have rights regarding your personal data, including:

• Access and Correction: You may request access to, or correction of, the personal data we hold about you.

• Deletion: You can request that we delete your personal data under certain conditions.

• Opt-Out of Marketing Communications: You may opt out of receiving promotional emails by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise these rights, please contact us at [contact email].

 

5. Data Security

We prioritize the security of your data. We implement appropriate technical and organizational measures to protect your personal information, project data, and brand assets from unauthorized access, alteration, or disclosure. However, please understand that no online transmission or storage system is completely secure.

 

6. Cookies and Tracking

Our Site uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can manage cookie preferences in your browser settings, though disabling cookies may impact your ability to use some features on our Site.

 

7. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies when visiting them.

 

8. Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will delete it promptly.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly. If significant changes are made, we will notify you through the Site or other communication channels.

 

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: curious [at] kutoohala [dot] com
Registered Business Address: 2895/B, 2nd Main, Chamundipuram, Mysuru 570004, Karnataka, India
 

You could also use the "Chat" option to chat with us or simply drop us a message using the form below in the footer.