Website & SEO

Cancellation Policy

1. Booking Process: All discovery calls must be scheduled through our online booking platform. To confirm your booking, please provide your name, email address, and preferred time for the call. We recommend booking your discovery call as early as possible to secure your preferred time slot. 2. Purpose of Discovery Calls: Our discovery calls are designed to understand your business needs and explore how we can assist you in your growth journey. There is no fee associated with the discovery call. It is an opportunity for us to learn more about your goals and provide tailored recommendations. 3. Confirmation: Upon successful booking, you will receive a confirmation email with the details of your scheduled discovery call. If you do not receive a confirmation email within 24 hours, please contact us at [contact@kutoohala.com] to verify your booking. 4. Rescheduling and Cancellations: We understand that plans may change. If you need to reschedule, please do so at least 24 hours before the scheduled call time. To cancel, kindly notify us at least 24 hours in advance so we can make the slot available for other prospective clients. 5. Punctuality: Please make sure to be on time for your discovery call. If you are running late, kindly notify us as soon as possible. If you are unable to attend the call after the scheduled time, we may need to reschedule based on availability. 6. Customer Responsibilities: Ensure that the provided contact details (email and phone number) are accurate and up-to-date for smooth communication. Prepare any questions or topics you would like to discuss during the call to make the most of the time. 7. Call Availability: Discovery calls are subject to availability. We will try our best to accommodate your preferred time slot but recommend booking in advance. 8. Privacy and Data Protection: By scheduling a discovery call with us, you consent to the collection and use of your personal information for booking and communication purposes, in accordance with our [Privacy Policy]. Your personal details will only be used for this call and will not be shared with third parties without your consent. 9. No Fees: As mentioned, there is no fee associated with the discovery call. It is purely a conversation to understand how we can support your business growth. 10. Changes to the Policy: Kutoohala Media LLP reserves the right to update this booking policy. Any changes will be communicated to you through email or the booking platform.

Contact Details